Privacy Policy

This Privacy Policy describes how SmartReply (“we,” “us”) collects, uses, and shares information when you use our website at smartreply.space and the optional Microsoft Outlook add-in (“Add-in”).

Information we process

Depending on how you use the Service, we may process:

• Account and technical data. For example basic log or diagnostic data needed to operate the site (such as IP address, device/browser type, and timestamps) and cookies or similar technologies as described below.
• Content you submit. When you generate a reply, the text you provide (for example message or thread excerpts you paste or that the Add-in reads per your permissions) may be sent to AI providers to produce a draft.
• Integration data. If you connect third-party services (for example an AI API using your key), those providers may process data according to their own policies.

AI providers

We may use third-party AI services to generate suggestions. Those providers may process prompts and related content on their systems. You should review their terms and privacy notices. Do not submit highly sensitive information unless you understand the risks.

Outlook

The Add-in runs inside Outlook and uses the permissions you grant in Microsoft 365. Microsoft processes data under its own terms and privacy statement. We do not control Microsoft’s systems.

Cookies and local storage

We may use cookies and similar technologies to keep the site working (for example preferences such as theme), to understand usage in the aggregate, and to improve the Service. You can control cookies through your browser settings.

Retention

We retain information only as long as needed for the purposes described in this Policy, unless a longer period is required by law. Operational logs may be retained for a limited period for security and debugging.

Security

We use reasonable administrative and technical safeguards designed to protect information. No method of transmission over the Internet is 100% secure.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information, or to object to or limit certain processing. To make a request, contact us using the details below. We may need to verify your request.

Children

The Service is not directed to children under 13 (or the age required by your jurisdiction), and we do not knowingly collect personal information from children.

International transfers

If you access the Service from outside the country where we operate, your information may be processed in countries that may have different data protection laws.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.

Contact

Questions about privacy? Contact us through smartreply.space.