Terms of Service

These Terms of Service (“Terms”) govern your access to and use of SmartReply (the “Service”), including our website at smartreply.space and the optional Microsoft Outlook add-in that connects to the Service (“Add-in”). By using the Service, you agree to these Terms.

Eligibility and accounts

You must be able to form a binding contract where you live. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

The Service

SmartReply helps you draft replies using AI features. The Service may rely on third-party AI providers (for example OpenAI) when you choose to generate content. Output is generated automatically and may be inaccurate or inappropriate—you are responsible for reviewing and editing anything before you send it.

Your API keys and credentials

Where the Service is configured to use your own API keys or accounts, you are responsible for keeping those secrets secure and for all activity under them, including usage charges imposed by third parties.

Acceptable use

You agree not to:

• Use the Service to violate law, infringe rights, or send spam or malware.
• Attempt to probe, scan, or test the vulnerability of our systems, or bypass security or rate limits.
• Reverse engineer or attempt to extract the Service’s source code, except where such restrictions are prohibited by law.
• Use the Service to generate or distribute unlawful, harassing, defamatory, or harmful content.

Outlook and Microsoft

The Add-in runs inside Microsoft Outlook. Your use of Outlook is governed by Microsoft’s terms and policies. Microsoft is not responsible for the Add-in or this Service.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS (US $50), IF APPLICABLE.

Changes

We may update the Service and these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example by posting an updated date on this page). Your continued use after changes become effective constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Contact us through the site at smartreply.space.